Privacy Policy

The website is operated by Searching Plants Limited.

For the purpose of the relevant laws concerning the protection of personal data and information collected by us, including the General Data Protection Regulation, Searching Plants Limited TA Brazilian Straight is the data controller.  

We will never sell your data on to third parties.

It is important that you read this privacy policy. 

The data we collect about you

Searching Plants Limited will hold data you have provided to us to enable us to carry out the following:

· To provide or manage any information, products or services you have asked for.

· To help us improve the quality of our products and services.

· To identify other such products and services which might be of interest to you and to inform you about new products and/ or services

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follow:

• Identity Data includes first name, surname,      title;
• Contact Data includes postal address, email      address and telephone numbers;
• Technical Data includes IP address, your login      data, browser type and version, time zone setting and location, browser      plug-in types and versions, operating system and platform and other      technology on the devices you use to access this website;
• Usage Data may include information about how      you use our website, products and services; and
• Marketing and Communications Data includes      your preferences in receiving marketing from us and our third parties and      your communication preferences.

How is your personal data collected? 

We may collect data from and about you through direct interactions via Brazilian Straight website. You may provide us with your identity and contact data by filling in forms or by corresponding with us by post, phone, email, social media or otherwise.  This includes personal data you provide when you:

• request services from us;
• fill in forms on our website or otherwise post      on the website;
• use the website;
• make a complaint or general technical enquiry;
• make a general enquiry;
• engage with us on social media;
• purchasing through our website;

The way we may use your personal data

We will only use your personal data when the law allows us to.  Most commonly, we will use your personal data in the following circumstances:

• Where you have consented to your personal data      being used for a specific purpose, for example completing and online      enquiry form or to receive marketing communications 
• Where it is necessary for our legitimate      interests (or those of a third party) and your interests and fundamental      rights do not override those interests; and/or
• Where we need to comply with a legal or      regulatory obligation.

We use your data for the following reasons 

• To enable us to supply you with the goods,      services and information which you have requested;
• To respond to an enquiry that you have made,      on or offline
• To analyse the information, we collect so that      we can administer support, improve and develop our business and the services      we offer
• To contact you in order to send you details of      our goods, services, or other information which may be of interest to you 
• To help us better understand how our website      works and to make improvements to give you the most valuable experience.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.  

We may contact you by post or phone as well as by e-mail.  

Data Security

The personal data you provide to us will be treated as confidential.

We employ security measures to protect your personal data from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.

Marketing

You may receive marketing communications from us if you have completed an online enquiry, in each case, you have provided your consent to receive such marketing communications from us.  You have the right to withdraw your consent to marketing at any time by emailing us. For further information regarding cookie collection and or marketing, please see our Cookie Policy.

How long will we use your personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In general, we will hold this information until we have made contact with you, to establish the nature of your enquiry and then up to 24 months due to the nature of the product you may have purchased.

Payment processing

For the purposes of making payments through the Brazilian Straight, we use Paypal which is a secure payment processing platform used around the world. For full details of Paypal Privacy Policy and details of security and compliance of Data Processing, please use this link https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Changes to the Privacy Policy 

We may amend this privacy policy from time to time.  If we make any substantial changes we will notify you by adding a notice to the website. 

Last updated 20 August 2020

Our Address

534 London Road, Westcliff-On-Sea, Essex, England, SS0 9HS